Affected product: Supercom W1-R/W2-R.

New feature: Added a new parameter for Supercom W1-R/W2-R devices allowing the customer to reduce radio activity in disturbed environments, helping to increase device lifetime and avoid the “Reduced lifetime” warning.

Affected product: Supercal 5.

New feature: Added support in Tools Supercom for Supercal 5 devices running firmware v1.1.0.

Affected product: Tools Supercom.

Improvement: Added a Release Notes link to the “Information” menu for easier access to version information and updates.

Affected product: Tools Supercom.

Improvement: Unified Sontex and Wehrle versions (WEPROG) into a single Tools Supercom Android application, simplifying usage and maintenance.

Affected product: Tools Supercom.

Improvement: Removed the “Use MicroSD card as storage” setting in Tools Supercom. The application now always uses the shared storage area by default, as using internal app storage is no longer recommended.

Affected product: Tool Supercom.

Improvement: Group information added in Tools Supercom Windows is now visible in Tools Supercom Android.

Affected product: Tools Supercom.

Bug fixed: Fixed an issue where Road files exported from Tools Supercom WIN v3.4.4 could not be correctly imported into Tools Supercom Android v3.4.0. Road files from older WIN versions imported successfully.

Affected product: Tools Supercom.

Bug fixed: Road/group summary in Tools Supercom Android now shows the number of tasks with at least one warning instead of the total number of warnings.

Affected product: Tools Supercom.

Bug fixed: Fixed an issue where parametrization tasks created in Tools Supercom Windows failed in Tools Supercom Android, showing the error message “(0) Internal Error”.

Affected product: Supercom 541.

Bug fixed: Fixed an issue where initial value and pulse factor were not saved in a task when created or edited.

Affected product: Tools Supercom Android.

Bug fixed: Fixed an issue in Tools Supercom Android v3.4.0 where it was not possible to convert a readout road into a parametrization road.

Affected product: Supercom 541.

Bug fixed: Fixed an issue allowing creation of Parametrize 541 tasks with missing mandatory fields. All required fields must now be completed before the task can be saved.

Affected product: Tools Supercom.

Bug fixed: Fixed an issue where entire roads could not be decrypted. It is now possible to decrypt all telegrams in a road without opening each device individually.

Affected product: Supercom 587, Supercom 590, Sontex 868, Wecount, Zenner Micro.

Bug fixed: Fixed an issue where the following warnings were missing in Device Settings (available in TS Win but not in Tools Supercom Android):

Affected product: Supercom 541.

Bug fixed: Fixed an issue where in a Parametrize 541 task, initial values and pulse factors did not have the correct input limits.

Affected product: Supercal 7x9.

New Product support: The Supercal 7x9 device with firmware version 1.8.0 and 2.1.0 are now fully supported.

Affected product: ToolsSupercom.

Improvement: Loading and managing a large number of road files has been significantly optimized. Previously, operations like initial loading, directory changes, or closing a road could take a long time.

This issue has now been resolved. The system handles large file sets much more efficiently, resulting in faster load times and smoother navigation.

Affected product: ToolsSupercom.

Improvement: The "Ensure Radio Address Uniqueness" option is now available in Tools Supercom Android, aligning it with the existing functionality in Tools Supercom Windows.
This ensures consistent behavior across platforms when managing radio addresses and helps prevent duplication issues during device configuration.

Affected product: ToolsSupercom.

New feature: The route search functionality, previously available only in Tools Supercom Windows, is now also available in Tools Supercom Android.
This enhancement improves usability when working with a large number of routes.

Affected product: Superaqua 1.

New support: The Superaqua1 device with firmware version 2.2.0 is now fully supported.

Affected product: ToolsSupercom.

Key Import Just Got a Major Upgrade – Faster, Smarter, and Finally Reliable

🧩 Previous Challenges

Customers using Tools Supercom to download AES-Keys from the Sonexa Device Key Exchange Service faced the following limitations:

• Blocked by System Limits: Key downloads were restricted by a 60-second timeout and a hard cap of 10,000 keys per request. In practice, one or both of these limits were frequently exceeded, preventing users from downloading all their keys.
  Worse still, there was no way to split downloads into smaller batches, making large imports virtually impossible.
• Project-Specific Imports Unreliable: When importing keys for a specific project, the entire process would fail if even one device was missing or not found in the database. As a result, project-based imports rarely worked, since problematic devices were common.

✅ What’s New

• No More Limits – Fast, Scalable Key Downloads
  We’ve removed the previous restrictions. There’s no longer any timeout or key count limit, and the download speed has been significantly improved. You can now import all your keys in one go, reliably and efficiently—no workarounds needed.
• Project-Based Imports with Partial Success & Full Transparency
  Importing keys by project is now robust and user-friendly. The system will:
  • Import all available keys, even if some devices are missing
  • Show a detailed summary of which keys could not be retrieved
    This ensures project imports are no longer blocked by single-device issues and gives users clear visibility into any gaps.

Affected product: Supercal 7x9.

Improvement: Added the warning message for Supercal 7x9 format in storage mode on Tools Supercom Android.
Unlike Tools Supercom Windows, Tools Supercom Android was missing this warning; it has now been implemented to ensure functional consistency across platforms.

Affected product: Tools Supercom.

Improvement:

We have updated and improved the translations in Tools Supercom for the following languages: English, German, French, Italian and Spanish. This update ensures a more consistent and accurate user experience across all supported languages.

Affected product: ToolsSupercom.

Maintenance: We have upgraded the API version to ensure better compatibility with the latest Android versions.

Important Changes:

• Due to this update, you will need to re-enter your license key.
• You must also re-select the folder containing your routes (folder “Supercom/roads”) in order to grant the necessary access permissions.

We apologize for any inconvenience this may cause and appreciate your understanding.

Affected product: ToolsSupercom.

Bug fixed: Resolved an issue in Tools Supercom Android where reading OMS routes could unexpectedly stop, and devices already read were not saved to the resulting XML file.
The reading process is now reliable, and all successfully read devices are correctly written to the XML.

Affected product: ToolsSupercom.

Bug fixed: On Tools Supercom Android, backups were previously saved in a protected internal storage area due to Android’s storage restrictions, making them inaccessible and unusable.

This issue has now been resolved. Backups are now stored in an accessible location, ensuring they can be retrieved and used as intended.

Affected product: WECOUNT and WECOUNT-S (WEH).

Bug fixed: Resolved an issue in Tools Supercom Android where the warning status byte was not displayed at the highest structure level of roads for WECOUNT and WECOUNT-S devices.
The warning status byte is now correctly shown, improving visibility and monitoring of these devices.

Affected product: Supercom 583, Supercom W1-R.

Bug fixed: When creating a parameterization task for a Supercom 583 device, the initial value was incorrectly displayed as "NaN" instead of the expected "unchanged". This issue also occurred when parameterizing a Supercom W1-R.

Additionally, executing this parameterization task on a Supercom 583 device resulted in an error: the current value in the device was overwritten with 0 instead of remaining unchanged.

Affected product: Tools Supercom.

Maintenance: Important Update for Key Download Users
An update is required for users utilizing key downloads from the Sonexa Key Exchange Service. A mandatory URL change will occur on 18.11.2024, and the key download functionality will no longer work with Tools Supercom versions lower than 3.3.1.

• Key Download Compatibility:
  • Tools Supercom versions 3.3.1 or higher will automatically support the new URL. No additional actions are required from users after upgrading.
  • Older versions (below 3.3.1) will lose key download functionality after 18.11.2024.

Please update to Tools Supercom version 3.3.1 before 18.11.2024 to ensure uninterrupted access to the Sonexa Key Exchange Service.

Affected product: Supercom W2-R.

New feature: We are pleased to announce that our latest product Supercom W2-R is now officially available in the Tools Supercom software.

Affected product: ToolsSupercom / M-Fair connect mobile

Improvement : We now support the latest firmware (V42) for the radio modules µflow skyW-2 from Wehrle or Mueller-Elektronik.

Affected product: Supercom 580, Supercom 581, Supercom 583, Supercom 541 and Supercal 7x9

Bug fixed: We’ve fixed a bug that caused ToolsSupercom to crash when changing the device ID and/or some others fields during a parameterization task.

Affected product: Supercom W1-R.

Bug fixed: We’ve fixed an issue where the saved global password for W1-R devices was not automatically applied during parameterization tasks.

Affected product: Sontex 566.

Bug fixed: We’ve fixed a bug that was preventing users from changing the set day in a parameterization task. This issue has now been resolved, allowing you to adjust the set day without any problems.

Affected product: Supercom 581.

Bug fixed: We've fixed a bug that was causing issues during parameterization tasks. Specifically, the task would fail when applying values to certain fields of Supercom 581 devices. Parametrization tasks involving the 581 device can now be completed without interruption.