Affected product: Superaqua 1.

New feature: Support FW V2.3.0 of Superaqua 1.

Affected product: Supercal 5.

New feature: Added support in Tools Supercom for Supercal 5 devices running firmware v1.1.0.

Affected product: Tools Supercom.

Update: Introduced a new splash screen.

Affected product: Supercom W1-R/W2-R.

New feature: Added the ability for customers to reduce radio activity in disturbed environments for radio Sontex devices, helping to increase device lifetime and avoid the “Reduced lifetime” warning.

Affected product: Tools Supercom.

Improvement: Added a Release Notes link to the About menu for easier access to version information and updates.

Affected product: Tools Supercom.

Improvement: Added support for multiple export output formats:

• Added option to select the character set used for export:
  • windows-1252 (default)
  • UTF-8
• Added option to select the decimal separator:
  • .
  • ,
  • with the default based on the PC locale

Affected product: Tools Supercom.

Improvement: Unified Sontex and Wehrle versions (M-Fair Connect Mobile) into a single Tools Supercom Win application, simplifying usage and maintenance.

Affected product: Smoke Alarms.

Improvement: Error and warning messages are now more descriptive and user-friendly, making it easier to understand issues and take action.

Affected product: Tools Supercom.

Improvement: Road files can now be deleted directly without opening, making it easier to remove corrupted or unwanted files.

Affected product: Tools Supercom.

Improvement: Removed unsupported languages. Tools Supercom is now available only in English, French, German, Italian, and Spanish.

Affected product: Tools Supercom.

Bug fixed: Fixed an issue preventing users from scrolling through the errors and warnings list. Full navigation is now restored.

Affected product: Superaqua 1.

Bug fixed: Fixed an issue where Superaqua 1 Setday values were missing from the CSV export unless historical data was available. Setday values are now always included in the exported CSV file, as expected.

Affected product: Superaqua 1 / WECOUNT-S.

Bug fixed: Updated Superaqua 1 and WECOUNT-S devices to have the same functionality for the information field, ensuring consistent behavior across both device types.

Affected product: Tools Supercom.

Bug fixed:

• Fixed an issue allowing creation of devices with invalid radio addresses.
• The system now prevents invalid addresses (e.g., addresses above 99999999) from being created, ensuring all device radio addresses are valid.

Affected product: Supercom 541.

Bug fixed: Fixed an issue where formatting and input validation for Parametrize 541 tasks did not correctly follow the selected unit.

Affected product: Tools Supercom.

Bug fixed: Fixed an issue where generating a download key could cause an exception when using an unknown/special manufacturer code. An appropriate and clearer error message is now displayed.

Affected product: All

Bug fixed: Fixed an issue where exporting data from Supercal 7x9 devices could produce duplicated/concatenated values (e.g. 195.33195.34 m³). Values are now exported correctly (e.g. 195.33 m³).

Affected product: Supercom 566.

Bug fixed: Fixed an issue where some values were misaligned or shifted.

Affected product: ToolsSupercom.

Bug fixed: When a reading or configuration task failed due to a radio communication error (10), the last failed task was not correctly reported as an error in the generated XML file. This issue has now been fixed. The XML output will properly indicate the failure status of such tasks going forward.

Bug fixed: In the Settings menu, the import of keys into the local database was no longer functioning correctly. This issue has been fixed, and key import now works as expected.

Bug fixed: In the Settings menu, the export of keys from the local database was no longer functioning correctly. This issue has been fixed, and key export now works as expected.

Bug fixed: The position of button icons within a route was changing randomly. This behavior has been corrected, and the icons now maintain a consistent position as expected.

Bug fixed: Copying and pasting a radio address from an Excel cell into Tools Supercom was no longer working. This issue has now been fixed, and the copy-paste functionality is restored.

Affected product: Tools Supercom.

Improvements:

• Enhanced visual consistency across several interface components.
• Adjusted the behavior of certain UI elements to improve overall user experience.
• Minor refinements to stability and performance within interface-related modules.

Affected product: Heat cost allocator 566.

Fixed bug: When editing KC and KQ values in a file, the changes were not applied correctly. Shortly after editing, the tool deleted the corrupted portion of the file, leaving the element in the XML without the programming strings. This issue has now been resolved, and KC/KQ edits are correctly saved without corrupting the file.

Affected product: Tools Supercom Windows.

Fixed bug: Fixed an issue where XML files read on Android devices could not be opened in ToolSupercom Windows, even though they were readable on other Android devices and exportable without errors. XML files are now fully cross-compatible between Android and Windows versions.

Affected product: Supercal 7x9 and Heat cost allocator 566.

Fixed bug: When creating 7x9 or 566 parameterization tasks, the password field did not reflect the value set in Device Settings – Parameterize 7x9 or Device Settings – Parameterize 566. This has been corrected, and the password now correctly matches the configured device settings.

Affected product: ToolsSupercom.

Bug fixed: Copying and pasting a radio address from an Excel cell into Tools Supercom was no longer working. This issue has now been fixed, and the copy-paste functionality is restored.

Affected product: ToolsSupercom.

Bug fixed: The position of button icons within a route was changing randomly. This behavior has been corrected, and the icons now maintain a consistent position as expected.

Affected product: ToolsSupercom.

Bug fixed: In the Settings menu, the export of keys from the local database was no longer functioning correctly. This issue has been fixed, and key export now works as expected.

Affected product: ToolsSupercom.

Bug fixed: In the Settings menu, the import of keys into the local database was no longer functioning correctly. This issue has been fixed, and key import now works as expected.

Affected product: ToolsSupercom.

Bug fixed: When a reading or configuration task failed due to a radio communication error (10), the last failed task was not correctly reported as an error in the generated XML file. This issue has now been fixed. The XML output will properly indicate the failure status of such tasks going forward.

Affected product: Supercal 7x9.

New Product support: The Supercal 7x9 device with firmware version 1.8.0 and 2.1.0 are now fully supported.

Affected product: ToolsSupercom.

Improvement: Loading and managing a large number of road files has been significantly optimized. Previously, operations like initial loading, directory changes, or closing a road could take a long time—e.g., 40–45 seconds for ~5,300 files, even on a high-performance PC.

This issue has now been resolved. The system handles large file sets much more efficiently, resulting in faster load times and smoother navigation.

Affected product: Superaqua 1.

New Product support: The Superaqua 1 device with firmware version 2.2.0 is now fully supported.

Affected product: Zenner Minomess Micro (Minol).

New support: The Zenner Minomess Micro (Minol) device with M-Bus version 24 is now fully supported.

Affected product: ToolsSupercom.

Improvement: Resolved an issue in the Settings section, under Sonexa Key Exchange, no error message was displayed when the password was incorrect while attempting to download encryption keys. Now, an appropriate error message will be shown when an invalid password is entered, ensuring clearer feedback for users.

Affected product: ToolsSupercom.

Key Import Just Got a Major Upgrade – Faster, Smarter, and Finally Reliable

🧩 Previous Challenges

Customers using Tools Supercom to download AES-Keys from the Sonexa Device Key Exchange Service faced the following limitations:

• Blocked by System Limits: Key downloads were restricted by a 60-second timeout and a hard cap of 10,000 keys per request. In practice, one or both of these limits were frequently exceeded, preventing users from downloading all their keys.
  Worse still, there was no way to split downloads into smaller batches, making large imports virtually impossible.
• Project-Specific Imports Unreliable: When importing keys for a specific project, the entire process would fail if even one device was missing or not found in the database. As a result, project-based imports rarely worked, since problematic devices were common.

✅ What’s New

• No More Limits – Fast, Scalable Key Downloads
  We’ve removed the previous restrictions. There’s no longer any timeout or key count limit, and the download speed has been significantly improved. You can now import all your keys in one go, reliably and efficiently—no workarounds needed.
• Project-Based Imports with Partial Success & Full Transparency
  Importing keys by project is now robust and user-friendly. The system will:
  • Import all available keys, even if some devices are missing
  • Show a detailed summary of which keys could not be retrieved
    This ensures project imports are no longer blocked by single-device issues and gives users clear visibility into any gaps.

Affected product: ToolsSupercom.

Maintenance: We have ended support for 32-bit versions of Windows. Moving forward, the installer will be available only for 64-bit (x64) systems. Customers currently using 32-bit Windows systems are advised to begin planning their migration.
Please note: Support for Windows 10 Home and Pro officially ends on October 14, 2025, making this an ideal time to transition to 64-bit systems and consider upgrading to Windows 11.

Affected product: Tools Supercom.

Improvement:

We have updated and improved the translations in Tools Supercom for the following languages: English, German, French, Italian and Spanish. This update ensures a more consistent and accurate user experience across all supported languages.

Affected product: ToolsSupercom.

Maintenance: We have upgraded the software from Java 8 to Java 21 as part of our internal maintenance efforts. This update ensures improved performance, security, and compatibility with modern technologies.

Affected product: Supercal 5.

Bug fixed: In the Supercal 5 Reading task, the fourth reading type previously appeared with an unclear label ("!Supercal5DataToRead.USERDATA!"). This has been corrected to display the proper name: User data.

Affecetd product: ToolsSupercom.

Bug fixed: Resolved an issue in ToolsSupercom Windows where some users were unable to create or use parameter templates. In certain cases, all template options were greyed out and unavailable when attempting to save or apply configurations.

The problem typically occurred when creating a parameterization task for a product. Even after correctly defining parameters and saving a configuration as a template, the settings were not applied when the template was reused on another task.

This issue has now been fixed. Templates can be created and applied as expected, ensuring smoother workflows — especially when configuring large numbers of devices.

Affected product: Supercom 581.

Improvement: In the param task, the “Initial value” field now supports up to 5 digits before the decimal point and 3 digits after, ensuring better input validation and consistency.

Affected product: Tools Supercom.

Maintenance: Important Update for Key Download Users
An update is required for users utilizing key downloads from the Sonexa Key Exchange Service. A mandatory URL change will occur on 18.11.2024, and the key download functionality will no longer work with Tools Supercom versions lower than 3.3.1.

• Key Download Compatibility:
  • Tools Supercom versions 3.3.1 or higher will automatically support the new URL. No additional actions are required from users after upgrading.
  • Older versions (below 3.3.1) will lose key download functionality after 18.11.2024.

Please update to Tools Supercom version 3.3.1 before 18.11.2024 to ensure uninterrupted access to the Sonexa Key Exchange Service.

Affected product: Supercom W2-R.

New feature: We are pleased to announce that our latest product Supercom W2-R is now officially available in the Tools Supercom software.

Affected product: Supercom W1/W2.

New feature : We’ve added the ability to convert read tasks into parameterization tasks, and vice versa for Supercom W1/W2 products. You can now easily convert parameterization routes to readout routes, enhancing flexibility in managing your tasks.

Affected product: ToolsSupercom / M-Fair connect mobile

Improvement : We now support the latest firmware (V42) for the radio modules µflow skyW-2 from Wehrle or Mueller-Elektronik.

Affected product: SA2-R.

Bug fixed: We’ve fixed an issue where the wrong picture of the SA2-R device was displayed when creating a parameterization task. The correct image now appears as expected.